Shipping Policy
Thank you for shopping with solavos.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
During periods of high demand, promotions, holidays, or unexpected circumstances, processing times may be longer.
Shipping Times
Estimated delivery times depend on the customer's location and the product ordered.
Typical estimated delivery times are:
United States: 5–12 business days
International orders: 7–20 business days
These delivery estimates are not guaranteed. Actual delivery times may vary due to shipping carriers, customs, weather conditions, holidays, or other circumstances beyond our control.
Tracking
When tracking information is available, it will be provided to the email address used during checkout.
Please allow several days for tracking information to become active after your order has been shipped.
International Shipping
solavos may ship products internationally. International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.
These charges are not controlled by solavos and are the responsibility of the customer unless otherwise stated at checkout.
Shipping Delays
While we work hard to ensure timely delivery, shipping delays can occasionally occur.
If your order is significantly delayed, please contact us at contact@solavos.com, and we will do our best to assist you.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
Please contact us immediately if you entered an incorrect address. We cannot guarantee changes once an order has been processed or shipped.
Contact Us
For questions regarding shipping, please contact:
solavos
Website: solavos.com
Email: contact@solavos.com
Phone: +1 650-501-5883
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States